NanuBabu.com Return Policy

Products that are delivered damaged, defective, inaccurate, or incomplete may be exchanged within 7 days.

  • Valid reasons to exchange an item
    • Physically damaged, broken, or defective products are delivered
    • The product that was delivered is not complete (it is missing parts or accessories).
    • The delivered item is in error (i.e., incorrect item, size, color, false item, or outdated item).
    • Product not as advertised (delivered product does not match the product description or picture) 
    • The product does not fit. (i.e., size is inappropriate)
  • Exchange Policy per Category:
    • Fashion
      • An exchange will be given if the item is found to be incomplete, inaccurate, or damaged after inspection. Items must be unworn, unwashed, and unaltered with their tags intact. Items that are discovered to be used will be rejected and given back to buyers.
      • Intimate Wears are not refundable/exchangeable.
    • Beauty & Health
      • Change of mind is not applicable for return.
      • An exchange will be given if the item is found to be incomplete, inaccurate, or damaged after inspection.
    • Home & Living ( Bedding & Bath, Furniture, Kitchen 7 Dining, Home Décor)
      • Change of mind is not applicable for returns and refunds.
      • An exchange will be given if the item is found to be incomplete, inaccurate, or damaged after inspection.
    • Baby Toys
      • Change of mind is not applicable for return.
      • An exchange will be given if the item is found to be incomplete, inaccurate, or damaged after inspection.
    • Grocery
      • Change of mind is not applicable for return.
      • A refund will be given if an item is found to be out-of-date, flawed, wrong, or incomplete after assessment.